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+27 11 234 5678
Omni-Trust Bank South Africa
Your Future, Our Commitment

Security Center

Your safety is our priority

Our Security Commitment

At Omni-Trust Bank South Africa, we take the security of your financial information seriously. We comply with POPIA (Protection of Personal Information Act) and employ industry-leading security measures.

Security Features

  • 256-bit SSL Encryption — All online transactions are encrypted end-to-end
  • Two-Factor Authentication (2FA) — Additional verification for all sensitive operations
  • Real-time Transaction Alerts — Instant SMS and push notifications for every transaction
  • Biometric Login — Fingerprint and face recognition for mobile app access
  • SIM-Swap Protection — Advanced detection to prevent SIM-swap fraud

Protect Yourself from Fraud

  1. Never share your PIN, password, or OTP with anyone
  2. SABRIC advises: your bank will never ask for your full PIN or password
  3. Be wary of vishing calls pretending to be from the bank's fraud department
  4. Report lost or stolen cards immediately on our 24/7 hotline
  5. Enable transaction notifications on your mobile app

Security FAQ

Find answers to common questions about our services.

What should I do if I suspect fraud on my account?
Contact our 24/7 fraud hotline immediately at +27 11 234 5679. We will freeze your account and investigate. You can also report banking fraud to SABRIC at www.sabric.co.za.
Under POPIA, we only collect personal information necessary for banking services. You have the right to access, correct, or request deletion of your personal data. Our full POPIA policy is available on request.
SIM-swap fraud occurs when criminals port your phone number to a new SIM to intercept OTPs. We use advanced SIM-swap detection and will temporarily block digital transactions if a SIM swap is detected on your number.
Call our 24/7 card centre at +27 11 234 5680 or instantly block your card via the mobile app. Replacement cards are available at any branch within 48 hours.